Purpose
The purpose of this document is to provide a procedure to rectify the issue with availability report ("availability over time" shows up as empty when a pdf report is generated in 20.2 owing to bug 59749 - this is fixed in 20.2.3
Procedure
On the "shell" prompt of the analytic node, go to the below directory
sudo su
cd /opt/versa/var/van-app/templates/reporting/
ls -lrt
Open the file default.html through vim editor
vi default.html
Check if the below three lines are present
For ex, in the below default. html we dont see libs/highcharts-more.js
Below we've added the missing line as seen
Save the above file
Now go to "libs" directory
If highcharts-more.js file is missing, download the file (attached to this KB) and copy it to this location
Now check if all the .js files have v5.0.14 using "grep -i "v5.0.14" *.js
If highcharts.js does not show up in the list above - please download highcharts.js from the KB attachment and copy it to this location
Now try generating "site availability over time" report
Generate a PDF report and confirm if the report shows up fine as seen below
