Problem:
Versa FlexVNF continuously restarts. What should I check to resolve this?
Solution:
Versa FlexVNF requires at least one data network interfaces to be operational.
Follow these steps to resolve this issue:
- Open the /var/log/versa/versa-service.log log file and check for the following content in it.
Cause: No Ethernet ports - bye Jun 19 03:21:12AM 2017 ERROR [0] vsm_exit_handler:1521 Unexpected exit from vsmd versa-vsmd: ../usr/sbin/vsm/vsm.c:1522: vsm_exit_handler: Assertion `0' failed.
- Ensure you have more than one interface in your configuration.
- If you have more than one interface in your configuration and still see this log, then check the drivers of all the interfaces in your configuration.
- Run the ethtool -i <Port> command to check the drivers.
NOTE: Versa FlexVNF only supports VIRTIO and VMXNET3 drivers.
- Select any one of these drivers if your interface has a different driver.
- Restart the device.
Contact Versa support at support@versa-networks.com if the problem persists.