Purpose


Case 1: This procedure will help to rename a site host name or site name (on standalone device) to new name without truck roll to onsite.


In Concerto, 


1. Go to Tenants -> Deploy. This will land on the Site Page. Edit the Site Name and       save.

     Note - Here Site name is locally significant and editing here will not affect any other fields on Concerto and Director


2. Double Click on the Site and this will land in Appliance page. 

    Here you will not be able to edit the site name as it will throw error. 


     

3.  Create a new appliance with required new hostname with new serial number.

    a. Using different serial number is needed as we cannot use same serial number in two workflow devices. You can        use something like “<original serial number>-New. 

    b. Attach same Master Profile and publish the appliance. This will create new workflow device with new device             group. Kindly note that we cannot use old device group. 


4. Follow Step 2 and 3 from case 1 under article --> 

   https://support.versa-networks.com/a/solutions/articles/23000023298?         portalId=23000007779

   Note - This step belongs to Director. 


5. Once the device is up and tunnels are established, delete the old appliance from concerto appliances page. This will delete the configs on concerto and old workflow device configs on the Versa Director. 


6. This completes steps to change host name hosted via Concerto for an existing device. 


 

Caveats  

  • When site name is changed using above procedure, UUID of the device changes. Entitlement reports will be generated with new UUID but with updated site name.
  • With the site name change the serial number in the template is also changed.
  • When CPE name change occurs, old license for old CPE name will be terminated and new license for new CPE will be started.When old license has 3 year or 5 year contract period, new license will be created for 1 year period only.
  • Some of the old software version has bug where tvi IP or name cannot be changed so above steps will not work. Latest GA versions for VOS 20.2.4+, 21.1.3+ and 21.2.1+ has fix (Bug ID 65825)