Few issues reported due to corrupt org indexes. This could be the result of different operational issues, and it can be confirmed by Versa Dev. after reviewing the system logs. 

Following are the steps to fix this issue.

1. Download the org-indexes.jar file from URL below

https://upload.versa-networks.com/index.php/s/pye0UQmWEdBlLtY

2. Copy it to Director.

3. Execute the script below, from the Director shell. Replace the text PATH_TO_ORG_INDEXES_JAR with full path of the org-indexes.jar file in Director.

eg. if the file is copied to /home/admin/org-indexes.jar script below will be like
su - versa -c 'java -cp /home/admin/org-indexes.jar:/opt/versa/vnms/lib/c..................

4. restart versa services.

vsh restart

Script-

su - versa -c 'java -cp PATH_TO_ORG_INDEXES_JAR:/opt/versa/vnms/lib/conf-api-5.4.12.jar:/opt/versa/vnms/lib/log4j-1.2.17.jar:/opt/versa/vnms/vnms-karaf-distribution/system/com/versa/vnms/cdbadaptor/cdb-adaptor/16.1-SNAPSHOT/cdb-adaptor-16.1-SNAPSHOT.jar:/opt/versa/vnms/vnms-karaf-distribution/system/com/versa/vnms/commonmodule/common-module/16.1-SNAPSHOT/common-module-16.1-SNAPSHOT.jar:/opt/versa/vnms/vnms-karaf-distribution/system/org/springframework/org.springframework.beans/3.2.4.RELEASE/org.springframework.beans-3.2.4.RELEASE.jar:/opt/versa/vnms/vnms-karaf-distribution/system/org/springframework/org.springframework.jdbc/3.2.4.RELEASE/org.springframework.jdbc-3.2.4.RELEASE.jar:/opt/versa/vnms/vnms-karaf-distribution/system/org/springframework/org.springframework.transaction/3.2.4.RELEASE/org.springframework.transaction-3.2.4.RELEASE.jar:/opt/versa/vnms/vnms-karaf-distribution/system/commons-logging/commons-logging/1.2/commons-logging-1.2.jar:/opt/versa/vnms/vnms-karaf-distribution/system/org/springframework/org.springframework.core/3.2.4.RELEASE/org.springframework.core-3.2.4.RELEASE.jar:/opt/versa/vnms/vnms-karaf-distribution/system/org/postgresql/postgresql/9.4.1211.jre7/postgresql-9.4.1211.jre7.jar com.versa.upgrade.OrgIndexes'