The request workflow for URL Category and Reputation Change is now available on guardian.versanow.net. Any Versa user can submit a URL category and reputation request, and the Versa Research team will review and approve it before the update is applied.

For Customers

The Guardian portal (guardian.versanow.net) is accessible to Versa users only. If you would like a URL's category or reputation reviewed or changed, please reach out to your Versa Systems Engineer (SE) or open a case with Versa TAC. They can submit the request on your behalf, and the Versa Research team will review it.

How to Submit a Request (Versa Users)

  1. Log in to the Guardian UI using Entra ID or Versa IDP.
  2. Navigate to URL Reputation → Change Request.
  3. Enter the URL/Domain. You can select up to 5 categories for one URL; reputation is optional.
  4. Set the confidence (1–100) and add a justification, then click Submit.
  5. Once submitted, the request appears in the Your Requests section with a Pending status.

Guardian > URL Reputation > Change Request submission form (URL/Domain, categories, confidence, justification, Submit; with the Your Requests panel showing the Pending request).

Admin / Operator View (Security Team)

  • Admins see Approve and Reject buttons to action a request.
  • The Pending, Approved, Rejected, and Cancelled tabs are visible only to Admins.

Admin view: Change requests Pending tab showing a record with Details / Approve / Reject actions, and the Pending/Approved/Rejected/Cancelled tabs.

Notes

  • Email notifications are sent to the corresponding approvers when a request is created, enabling the Security/Research team to review and take action.
  • The category and reputation update is applied only after the Versa Research team approves the request.