This article explains troubleshooting steps for branch reachability :


1. Ping branch management IP from director and vice-versa. If ping is successful, then move to step 7.

    Branch management IP can found under appliance tab in VD GUI 


2. Check the route for 10.0.0.0/12 subnet or branch  subnet.


3. Additionally, we can enable tcpdump on eth1 matching branch IP to check if ICMP packets are being sent/received.


4. On controller, Director southbound interface subnet is imported in control-vr using instance-import policy. Check if this route is getting advertised to branch vi BGP or not.


5. On controller, check if reverse route is being leaked into Provider-VR.


6. On Branch, check if VD subnet is being received or not.


7. If Director to Branch reachability is fine but branch device is refusing ssh connection from VD.

    For example below:


8. Check if port 2022 open in branch device or not.


9.  Check VD southbound IP is mentioned in vnf-mananger. (if director are in HA then mentioned both director’s southbound IP)


10. After configuring above, execute below command to fetch ssh keys which confirms ssh connectivity is fine.